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Kayla originally from Cleveland, OH graduated from Tri-C community college in 2009. She began her career at Cleveland Clinic, one of the top hospitals in the world. She started as a Patient Service Representative and excelled in patient service. She even won a Secret Shoppers Award for outstanding patient service and had her photo featured on the hospital’s hallway monitors to honor her achievements.
A few years later, Kayla left Ohio and started a new journey here in Phoenix, AZ. She continued on her patient care path but she wanted to do more than just work as a Patient Service Representative, she had the desire to coach and develop teams and managers to have the same passion she has towards patient care! She eventually achieved that dream and went on to run practices, teach training classes, open and develop new practices and finally landed a home in healthcare operations.
Kayla is passionate about helping companies grow by creating and implementing the right policies and procedures for the company and its employees. She also enjoys coaching and developing team members in order to help them achieve their own personal goals and growth.
Kayla’s spare time is spent with family. She loves to travel and during the hot Arizona summers she teaches private swimming lessons to ages 1-5.